We hope and pray your family, your friends and you are well and in good health, as we are all confronted by the threat of COVID-19. We wish to be of service to our guests and if we can be of any assistance in any way at all, please do not hesitate to call us at +91 9900099400 or send us an email at firstname.lastname@example.org Your request will be escalated to the concerned person and we will do all we can to assist you.
Our resort have always placed the highest emphasis on the safety and wellbeing of our guests & associates with exacting standards of cleanliness and hygiene. With the risks associated with COVID-19, and in keeping with World Health Organization guidelines, we have implemented a number of additional measures for the safety of our guests and our people - some of these steps have are :
All touch points in public areas like door handles, counter tops, table tops, railings, etc. are cleaned continuously using a sanitiser/disinfectant. These practices are also in place in guest rooms during the morning housekeeping service and at turndown in the evening.
Repeated surface cleaning and sanitization of all areas, including increased access to alcohol-based hand sanitizers at prominent locations
Electrostatic sprayers with professionally identified chemicals are used to disinfect the resort entrances, employee entrances, as well as various public areas.
All supplies and materials are sanitised before being admitted into the resort premises.
Our cars are disinfected after each use, as is luggage, before entering the resort.
Restaurants and seating in the lobby have been reconfigured to ensure safe distances are maintained between guests.
Temperature readings of non-resident guests are taken at the entrance of the resort. Temperature readings of resident guests and team members are also taken once a day.
A guest check-in self-declaration form as been placed which covers COVID-19 symptoms. Any guest who indicates these symptoms is required to undergo a medical examination prior to check-in.
Detailed Standard Operating Procedures are in place in case of a positive COVID-19 diagnosis where a guest or a colleague needs to be quarantined.
The resort has implemented these precautionary hygiene measures based on instructions received from the Ministry of Health and Family Welfare on the guidelines for prevention of transmission of the COVID-19 virus.
Our guests have been extremely appreciative of the measures we are taking for their safety. Equally our colleagues have welcomed these initiatives, with none of our team members testing positive for COVID-19.
We understand your travel plans will be affected, given these unprecedented times. For any reservations currently being held for travel dates till 30th June, you may choose to cancel these with no penalties. If you have paid booking deposits, you may choose to hold them with us for future travel until 31st December, 2020.